Witzer Group - Collection Statement

Last Updated: March 28th, 2024

This collection notice has been prepared on behalf of the following Witzer Group of entities:

Witzer operates an escrow and payment service designed for any contract where payment is made on completion or delivery of a product or service, particularly where payment is made via milestone payments or instalments.

Witzer collects your personal information when you apply to use our platform via our website or app, including your name, address, date of birth, contact phone number, email, bank account information and user generated content through the message function within the platform.

We may also collect sensitive information about you. For example, we may collect information about whether you are a member of Master Builders or the Housing Industry Association (HIA). We will only collect sensitive information about you with your consent (unless we are otherwise required or authorised by or under law to do so).

We may collect this information from you, a person acting on your behalf or a third-party service provider (such as when a user of the platform invites another prospective user customer to register for an account via our website) who has captured your information and shared it with us.

If you give us information about others, you must have authority to do so and tell them what is in this notice.

We collect, hold, use and disclose personal information for a range of purposes including to:

We may disclose personal information to organisations that assist us to administer your payments and our external service providers such as IT and software service providers and marketing agencies. We may also disclose your personal information to law enforcement or a government agency (if requested).

If we are unable to collect personal information from or about you, we may not be able to respond to your requests or enquiries and facilitate any requests you make to use our services.

Witzer will not disclose your personal information to overseas recipients.

More detailed information about the way Witzer uses and discloses your personal information is set out in our comprehensive privacy policy at https://www.witzer.com.au/privacy.

Our privacy policy includes information about how you can opt out of marketing communications from us, how you may access your personal information or seek correction of your personal information. Our privacy policy also includes information about how you may make a complaint about how your personal information has been handled by us.

If you have any questions regarding this Collection Notice, please contact Witzer at privacy@witzer.com.au, or in writing to us at PO Box 12468, George Street, Qld 4003.